Admitting You Need Help

Erin M • December 15, 2021

Canada's Leading Collection Agency

When you own your own business, you’ve got so many things and tasks to think about that need your attention. Then there’s your need for cash flow to keep your business running. Employees, utilities and incidentals don’t pay themselves. Although you’re probably wishing they did. If you’ve got clients in severe arrears, it may be the time to outsource the collections of those accounts to Go Beyond Collection Agency. The hours in your work day shouldn’t be wasted by calling severely past due clients. That’s just time wasted. The thought of hiring a Collection Agency would be beneficial to bring cash back to you and clean up your Accounts Receivable.


Before you hire a Collection Agency, there are some things you need to be aware of as they are also a small cost to your business. Don’t reach out to just anyone. As a business owner, you probably have acquaintances that can recommend an Agency that can assist you and has proven results.  There are questions that A Go Beyond Collection Agency will answer so that you will know exactly what they do and how they work with your accounts. Find out what the Agency’s fees are before and after collection. The fee may be a factor if the account to be collected has been previously listed with an Agency to decide what the cost is to you to have them collect on your behalf.


  • When the account is collected, when should you expect your payment?
  • When will the Agency expect their payment?
  • Do you like their terms?


Because A Go Beyond Collection Agency services different types of businesses, large and small is prove that their staff is well-versed, flexible and would meet your needs. Don’t hesitate to ask for references. An Agency’s staff would know Ontario’s rules governing the collection of funds, so you need not ask about them, that’s their job. The people handling your clients need to be ethical and respectful. Ask how the Agency’s employees perform their tasks. After all, your name is attached with to any communication with your name attached. You should be able to reach out to the Agency and ask for updates on your delinquent accounts at any time. After all, they’re contracted and working on your behalf.


Find a company you’re comfortable with, has a lot of experience covering your needs and will put you, the busy business owner first. The bottom line you need to figure out is if the outstanding amount/s are large enough to collect with an Agency or should they just be written off? You, your accountant and A Go Beyond Collection Agency can make that decision if necessary.  A Collection Agency will also be upfront about their success rate, if not, ask. You need to know that information. Transparency is key in the business of collections.


A Go Beyond Collection Agency’s staff are licensed and bonded, adhering to COVID protocols and will work with you and your clients in reaching a solution to debt recovery. 

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