Mastering Collection Agency Know-How

Dawn S. • October 5, 2022

Mastering Collection Agency???

KNOW - HOW

You know the purpose of a collection agency is to recover bad debts...

debt collecting agency in Canada

However, there are some things you should be aware of as a business owner or a person who owes money. As a business owner, a collection agency works for you in collecting your bad debts.


A collection agency specializes in debt recovery and their employees have the knowledge and training to deal with your clients that are in arrears. Don’t think that collectors will contact your clients in an unethical manner. There are certain rules that are put in place each province to protect the collection agency, the business owner and their clients.


Collection agencies have their own reputation to think about, that’s why they are not as bad as most think they are and not bad for your business. A popular myth regarding collection agencies is that they are used as a last resort as a method to collect accounts in deep arrears. In actual fact, a good collection agency is used regularly in a business’ accounting department to keep overdue clients at a minimum. The used of a collection agency makes sense because present staff can focus on the position they were hired to do instead of collecting. Bringing a collection agency on board isn’t as expensive as you may think and because they want to keep their doors open, they will work hard on your behalf. Just so you know, they are paid a percentage of what they collect.


A collection agency cannot harass your family and family if they are collecting from you, the person who owes money. Keep in mind, they can’t use methods that are threatening, e profanities and make a lot of phone calls. Speaking of phone calls, a collector can only call between 7:00 am and 9:00 pm Monday to Saturday and Sunday phone calls must be between 1:00 pm to 5:00 pm. An agency can call your workplace to verify your employment and once that has taken place, phone calls can’t take place. They can’t call your employer to discuss your debts.


As a business owner know that a reputable agency like Go Beyond Collection Agency will use their knowledge and experience to get you your money. Before you hire a Collection Agency, there are some things you need to be aware of as they are also a small cost to your business. There are questions that A Go Beyond Collection Agency will answer so that you will know exactly what they do and how they will work with your accounts. The people handling your clients need to be ethical and respectful. Ask how the Agency’s employees perform their tasks. After all, your name is attached with to any communication that the collection agency does with your clients. You should be able to reach out to the Agency and ask for updates on your delinquent accounts at any time. Find a company you’re comfortable with, has a lot of experience covering your needs and will put you, the business owner first. The bottom line you need to figure out is if the outstanding amount/s are large enough to collect with an Agency or should they just be written off? You, your accountant and A Go Beyond Collection Agency can make that decision if necessary. Go Beyond Collection Agency will be upfront about their success rate and fees. You need to know that information. Transparency is key in the business of collections. They will answer any of your questions!



Go Beyond Collection Agency

1-877-300-6006

They are Canada’s Leading Collection Agency!

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