Questions to Ask A Potential Collection Agency In Canada

Dawn S. • February 16, 2022

Go Beyond Is Always Here To Answer Any Collection Agency Questions You May Have!

Potential Collection Agency in Canada

You have the need to hire a collection agency because you have discovered you’ve got clients that are in arrears with you. When you hire employees, you interview the candidates to find the ones that will fit and the same should happen when you have the need for a collection agency. Finding a collection agency that will understand your business will be easy to find if you ask some questions.


  • Ask any potential collection agencies if they understand your business and if they have experience in collecting with places of businesses similar to yours. The more they know, the chances of success will be beneficial to you. If you someone you’re interviewing says that debt is debt and is collected the same across board, they’re not knowledgeable or willing to learn about your business.

 

  • Ask if the collection agency is licensed and incorporated to work in your province. If they’re not and you’ve hired them to work on your accounts, you could be asking for trouble in the legal sense. It may better to check yourself that what you’re told is true. A quick search at www.ontario.ca will confirm the agency is licensed and incorporated. While you’re discussing the licensing and such, ask if they’re insured. The insurance a collection agency should carry is called Professional Liability Insurance.


  • Ask how your debts will be collected. Don’t forget the collection agency is working on your behalf so your good reputation needs to remain intact. A good collection agency will find solutions for your clients to pay off their debts while satisfying your need to have the account brought up-to-date. Both sides of the debt need to be respected. The collection agency you hire should never be disrespect your clients.


  • Ask what the success rate is before you commit to the partnership. This information will show you that the strategies that are used are working.


The use of a Collection Agency will not harm your good name, if that is holding you back. Enlisting the help of a service like Go Beyond Collection Agency will prove to your clients that you take your business seriously. A good Collection Agency will keep your good name intact to your customers. Think about it, they are representing their client and would like your repeat business.  Perhaps ask for references.


You shouldn’t be worried about the cost of using a Collection Agency. The Agency is usually paid a percentage of the amount collected. The actual employees who work for collection agencies They will know how to handle your clients. You should feel comfortable enough to ask about the tactics that the Collectors to recover your debt. A Go Beyond Collection Agency will work with you. It’s generally normal to let an account go past 90 to 120 Days, but if it goes past that, it’s time to call a Collection Agency for assistance.



For help with collecting your bad debts, give Go Beyond Collection Agency a call at 1-877-300-6006. They believe in transparency for all sides involved.

 

 

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